Shipping & Delivery

This Shipping Policy provides detailed information on our delivery processes, shipping charges, and other important aspects of our shipping practices. Our goal is to ensure that you have a clear understanding of how we handle shipping from the moment you place your order until it arrives at your doorstep.

Delivery Timeframes

• Standard Shipping: Our standard shipping timeframe is typically 7-15 business days from the date your order is confirmed.
• Please Note: Delivery times may vary based on your specific location, the efficiency of the local postal service, and external factors such as customs clearance and public holidays.

Shipping Fees

• We calculate shipping fees based on the weight, dimensions, and destination of your order.
• Final shipping costs will be clearly outlined during the checkout process, ensuring no surprises.

Shipping Methods

• Bugine partners with reputable carriers to offer a range of shipping options, including both standard and expedited services, tailored to meet your needs.
• The available shipping methods for your order will be presented at checkout, allowing you to choose the best option for your location and delivery preferences.

Order Processing

• Orders are processed within 2-3 business days following the purchase date.
• Upon shipment, you’ll receive a confirmation email with tracking details, enabling you to monitor your order’s journey.

Order Tracking

• For real-time updates on your order’s status, please utilize the tracking number found in your shipping confirmation email.
• Visit our Order Tracking page for detailed information on how to track your shipment.

Delivery Address Guidelines

• It is crucial to provide a complete and accurate shipping address to avoid delivery delays or issues.
• Bugine is not liable for packages that are lost or undeliverable due to incorrect or incomplete addresses provided by the customer.

Shipping Restrictions

• Certain items may be subject to specific shipping restrictions or regulations based on their composition or intended destination.
• We reserve the right to cancel shipments of restricted items to certain locations as required by law.

Returns and Exchanges

• For information on returns, exchanges, and refunds, please refer to our Returns and Refunds Policy.

Should you have any questions or need further assistance regarding our shipping practices, please don’t hesitate to contact us.